- Warranty Service
- ODA operates our own warranty service center to provide better service.
- Warranty Service
- ODA has our own warranty service center, and all of our employees are working hard to listen to the small sounds of customers and provide better service.
Fast customized repair service
- ODA has a technical team members with professional skills.
- ODA has our own warranty service center at our head office, and we are striving to provide prompt after-sales service and technical support to our domestic and overseas customers.
A customized service
- ODA provides a customized service for customers.
- We always listen to customers’ minds and provide customized services optimized to your environment with years of experience and leading-edge technology.
Procedure of Warranty Service & After Sales Service
All products of ODA Technologies Co., Ltd. are in principle to be repaired by entering ODA Technologies H/Q.
Lead time of Repair : within 14days from product arrival
Shipment address for Warranty Service(Repair) : 62, Bupyeong-daero 329beon-gil, Bupyeong-gu, Incheon city, 21315, Korea
CS Team : +82-70-5032-2921~2
FAX : +82-32-715-5456
E-mail : sales2@odacore.com
Precautions
- The repair period and the repair cost may vary depending on the symptom and the cause. We can help you guide you after receiving products and conducting the basic inspection.
- We would appreciate it if you would like to contact with person in charge of service department in H/Q before sending out breakdown products.
- Please enclose the name card (name, contact information) and the symptoms of the products briefly when you send it to us for the repair.
- When shipped, the product should be packed well (Essentially, shall be packed again with ODA standard packing box) so that it will not be damaged during transportation. Accordingly, we will be able to accurately clarify the cause of the defect and inform you that there may be a separate charge due to problems occurring during transportation.
ODA TECHNOLOGIES CO., LTD President: Kim Jung-Suk 62, Bupyeong-daero 329beon-gil, Bupyeong-gu, Incheon city, 21315, Korea
TEL : +82-1800-8644 FAX : +82-32-715-5456~7 E-mail : sales2@odacore.com Business Registration No: 122-86-05459
TEL : +82-1800-8644 FAX : +82-32-715-5456~7 E-mail : sales2@odacore.com Business Registration No: 122-86-05459
COPYRIGHT ⓒ2016 ODA TECHNOLOGIES CO.,LTD. ALL RIGHTS RESERVED.